Terms & Conditions

Terms & Conditions

Effective Date: September 11, 2024
Business Owner: Apotheial, Texas, USA

Welcome to Apotheial. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read carefully before making any purchase.

1. Eligibility

You must be 18 years or older (21+ where legally required) to purchase.

By using this site, you confirm you meet the legal age requirements for nicotine replacement or vape-related products in your jurisdiction.

2. Subscription Service

By purchasing a subscription, you authorize Apotheial to automatically charge your payment method at the frequency you selected (e.g., monthly).

Subscriptions will continue until canceled by you.

You may cancel your subscription at any time through your account portal.

Cancellations must be made before the next billing date to avoid being charged.

3. Refunds & Cancellations

All sales are final. Once an order or subscription has been processed, it cannot be refunded, canceled, or returned.

Canceling a subscription will only stop future renewals.

Exceptions are only made in the case of shipping errors or defective products (see Refund Policy).

4. Product Disclaimer

Our products are not medical devices and are not intended to diagnose, treat, or cure any condition.

Use only as directed. Consult a healthcare professional if you have health concerns related to smoking cessation or nicotine withdrawal.

5. Limitation of Liability

Apotheial is not responsible for misuse, negligence, or failure to follow usage instructions.

To the fullest extent permitted by law, we disclaim all liability related to product use.

6. Governing Law

These Terms are governed by the laws of the State of Texas, USA.

2. Refund & Cancellation Policy

Effective Date: September 11, 2024

At Apotheial, customer satisfaction is important, but due to the nature of our products and subscription service, we maintain a strict no-refund policy.

1. All Sales Final

Once a purchase (including subscriptions) has been billed and processed, it cannot be refunded or canceled.

This includes both one-time purchases and subscription renewals.

2. Subscription Cancellations

Customers may cancel a subscription at any time before the next billing date.

Cancellations stop future charges only. Any orders already charged will still be fulfilled and shipped.

3. Exceptions

Refunds will only be considered in the following limited cases:

Product arrives damaged or defective.

Incorrect item sent due to fulfillment error.

In these cases, please contact us within 7 days of delivery at [support email] with proof (photo/video) for review.

3. Privacy Policy

Effective Date: September 11, 2024

Apotheial values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products.

1. Information We Collect

Name, email, phone number, billing/shipping address.

Payment details (processed securely via third-party payment processors).

Subscription and order history.

2. How We Use Information

To process and deliver orders.

To manage subscription renewals.

To send updates, receipts, and service-related communications.

3. Data Protection

We use secure encryption and industry-standard security measures.

We do not sell or share your personal data with third parties, except as necessary for order fulfillment and payment processing.

4. Cookies & Tracking

Our website uses cookies for functionality and analytics. You may disable cookies in your browser settings, but some features may not work properly.

5. Your Rights

You may request access to, update, or delete your personal data by contacting us at [support email].

6. Governing Law

This policy is governed under Texas law and applicable U.S. federal privacy standards.

4. Subscription Policy

Effective Date: September 11, 2024

At Apotheial, we offer a convenient subscription service for our products. Please review the following terms so you understand exactly how your subscription works.

1. Automatic Billing

When you sign up for a subscription, your payment method will be billed automatically on the schedule you select (e.g., monthly).

You will continue to be billed until you cancel your subscription.

2. Cancellations

You may cancel at any time through your account portal.

Cancellations must be completed before your next billing date to avoid being charged.

Canceling only affects future orders. Any order already billed will still be processed and shipped.

3. Refunds

All subscription charges are final and non-refundable.

We cannot issue refunds for subscriptions that have already been processed, shipped, or charged.

4. Managing Your Subscription

You may update your billing information, change your shipping address, or adjust your delivery frequency in your account portal.

If you need assistance, contact us at [support email].

5. Failed Payments

If your payment fails, we will notify you to update your billing information.

Orders will not ship until payment is successfully processed.

5. Shipping & Fulfillment Policy

Effective Date: September 11, 2024

At Apotheial, we aim to process and ship all orders as quickly as possible.

1. Processing Time

Orders are typically processed within 2–4 business days.

Subscription renewals are processed automatically on your billing date.

2. Shipping Methods

We ship via standard carriers such as USPS, UPS, or FedEx.

Tracking numbers will be provided once your order has shipped.

3. Delivery Times

U.S. orders typically arrive within 5–10 business days after processing.

Delivery times may vary depending on location and carrier availability.

4. Restrictions

We currently ship only within the United States.

Certain states or jurisdictions may restrict vape-related shipments. If we cannot fulfill your order due to legal restrictions, we will notify you immediately.

5. Lost or Delayed Shipments

Apotheial is not responsible for carrier delays.

If your package is lost in transit, please contact us at [support email] for assistance.

6. Age Verification Policy

Effective Date: September 11, 2024

Apotheial is committed to restricting the sale of vape-related products to individuals of legal age.

1. Age Requirement

You must be 18 years of age or older (21+ where legally required) to purchase from our website.

By placing an order, you certify that you meet the legal age requirement in your jurisdiction.

2. Verification Process

Apotheial reserves the right to use age-verification tools, request identification, or cancel/refund orders if the purchaser cannot verify age.

3. Misrepresentation

Any attempt to misrepresent your age to purchase from Apotheial is unlawful and may result in order cancellation and legal action if necessary.

7. Disclaimer & Health Policy

Effective Date: September 11, 2024

The products sold by Apotheial are intended as nicotine alternatives to support individuals who wish to quit smoking.

1. No Medical Claims

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition.

Results may vary between individuals.

2. Consult a Professional

Consult with a healthcare professional before using our products, especially if you have health conditions, are pregnant or breastfeeding, or are taking medications.

3. Use at Your Own Risk

By purchasing from Apotheial, you acknowledge that you are responsible for how you use our products.

Apotheial disclaims liability for misuse or adverse effects.